VTAlerts4.0.0 - App Store

About VTAlerts. 


This safety application is designed for the VTA bus and light rail system in Santa Clara County in California. The VTAlerts App offers riders a quick and discreet method for reporting safety concerns and suspicious activities directly to VTA Security or, in the event of an emergency, directly to police. Riders can send VTA security pictures, text messages, and locations of suspicious persons and/or activities making riding safer and more comfortable for all.



From the app home screen, riders have two easy options for contacting security:



1. The “Report a Problem” button allows riders to send text or photos directly to VTA Security. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. Riders can select station locations and report categories to assist VTA Security. Riders can also send reports anonymously if they choose. If you send a report in an area without cellular connectivity, it will be stored and sent when connectivity returns. The system is also designed to send the message before pictures so that VTA Security can get App reports as quickly as possible.


2. The “Call 911” button will connect customers directly to the police. 



Additional Features



BOLO (Be On the Look Out) Alerts. BOLO Alerts on the See & Say App may display alerts from VTA Security about specific persons of interest. For example, VTAlerts may display information about a missing person or child, such as where they were last seen. If you see a person from a BOLO, immediately call 911 and send a App report to VTA Security discreetly.

Version History -Added the ability to provide more details after you send an initial report
-The Alert list now groups message threads together making it easier to follow conversations
-View your Reports by selecting the “My Reports” Tab on the Alert List
-Improved Photo and Video uploading UI 4.0.0 04/18/2024 Bug Fixes 3.1.1 03/07/2023 Bug Fixes 3.1.0 02/25/2023 Bug Fixes 3.0.5 01/21/2021 Bug Fixes
Improved the upgrade process when moving to a new device. 3.0.4 12/23/2020 Fixes an issue with iOS13 3.0.3 10/08/2019 Fixed a crash with saving user profile
Multiple photos or videos can be submitted with an incident report.
If no wifi or cellular signal is available, user is informed of the status.
Enhanced performance with the latest versions of iOS 3.0.2 05/28/2019 Multiple photos or videos can be submitted with an incident report.
If no wifi or cellular signal is available, user is informed of the status.
Enhanced performance with the latest versions of iOS 3.0.1 04/17/2019 Added the ability to upload multiple photos.
Updated the UI 3.0.0 04/04/2019 1) Added a Privacy Policy link to the More menu.
2) Noted that your name and contact info are not sent to dispatcher for Anonymous reports.
3) Optimized app-to-server communication to remove unused data fields, like battery level and GPS, from some calls. 2.0.6 06/15/2017 Improved resolution of transit maps 2.0.5 05/18/2017 -Changes to reflect VTA's redesigned logo
-Bug fixes and improvements 2.0.4 03/24/2017 -Fixed an issue with settings
-iOS 10 compatibility
-New modernized look 2.0.3 12/12/2016 -Bug fixes for video and still thumbnail support
-Compatibility updates 2.0.1 09/16/2016 -Added ability to submit video
-Added more descriptive text for issue submission
-General stability and bug fixes 1.2 09/28/2015 -Fixed an issue where clicking a link in a message details would cause the navigation to disappear 1.1.3 12/29/2014 -Bug fixes 1.1.2 11/09/2014 -iOS 8 support
-Bug Fixes
-Performance improvements 1.1.1 10/01/2014 Updated UI for iOS7
Added a new detail view that shows the map along with the photo and text
Added the ability to swipe between alerts
Added support for updating in the background
Performance Improvements
Fixed issues with sharing on Facebook and Twitter
Fixed some bugs 1.1.0 07/14/2014 Fixed iOS7 display issues.
Adjusted Reply bar to better fit the text typed in it.
Minor bug fixes. 1.0.3 09/17/2013 -Changed 911 button to redirect to County Dispatch
-Performance improvements 1.0.2 07/31/2013 -Bug Fixes 1.0.1 04/30/2013 1.0.0 04/16/2013